Your data protection rights under the General Data Protection Regulation
The General Data Protection Regulation (GDPR) provides individuals in the European Union with enhanced rights regarding their personal data. Although nebula-roam is based in Australia, we respect these rights for all users and have implemented practices to support GDPR compliance.
For the purposes of data protection legislation, nebula-roam is the data controller for personal information collected through this website.
nebula-roam
42 Broadcast Lane
Pyrmont NSW 2009
Australia
Data Protection Contact: [email protected]
We process personal data under the following legal bases:
If you are located in the European Union, you have the following rights regarding your personal data:
You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data, along with information about how it is processed.
You have the right to request correction of inaccurate personal data and to have incomplete data completed.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of your data or object to processing.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently engage in automated decision-making of this nature.
As nebula-roam is based in Australia, personal data collected from EU residents may be transferred outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention period depends on the nature of the data and our legal obligations. Upon request, we can provide information about retention periods applicable to your data.
To exercise any of your rights under GDPR, please contact us using the details provided below. We will respond to your request within one month. In complex cases, we may extend this period by a further two months, in which case we will inform you of the extension and reasons.
We may request verification of your identity before processing your request. There is no fee for most requests, although we may charge a reasonable fee for manifestly unfounded or excessive requests.
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with your local data protection authority. For EU residents, this would be the supervisory authority in your country of residence.
For all enquiries related to data protection and GDPR rights, please contact:
Data Protection Officer
nebula-roam
42 Broadcast Lane
Pyrmont NSW 2009
Australia
[email protected]